Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
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- RBRebecca B., Blacksburg, VA
“UPdated review. I just had first accident in new car (not my fault) and the other guys insurance was dragging feet but my agent, Eleanor at Blacksburg office has been such a blessing through the whole ordeal. Helping me get to the adjuster Sandra and answering my questions and being so patient and kind through the whole ordeal. Advising me when asked questions and just all around so helpful and making this all so much easier for me. Scottie has also been very helpful and kind through everything. I am so glad I chose Northpoint insurance for my company. Highly recommend if you want an insurance company that is definitely on your side.
I recently moved states and needed to change my insurance. North point Insurance helped me get everything set up quickly and easily. When I needed to make a change to my policy it was done immediately. On a side note they even sent me Birthday greetings and a coupon for a free piece of cake at a local restaurant. I never had an insurance company do that before. Thank you Northpoint for making everything so easy for me. Scott has been very helpful through this all.”
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- BJB J., Blacksburg, VA
“I’ve never before had to file a claim on a home owner’s policy, and I have heard from friends nothing but horror stories when it came to them filing a claim, so I was anticipating the worst when it came my time to file a claim with my insurance company, Northpoint Insurance, Blacksburg, the company with whom I purchased my Erie policy.
Wow! Not only did my insurance representative, Eleanor, make it easy and painless to file, she and the Erie adjuster resolved everything in one day. A check was issued to me the next day. Service was kind, efficient and exceptional. Thank you Northpoint Insurance Advisors and Erie Insurance.”
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- MTMichael T., Blacksburg, VA
“I had the pleasure of working with Johanna at North Point Insurance Advisors, and I cannot recommend her enough. Johanna made the entire process seamless and enjoyable. She is not only extremely well-versed, but also very personable and friendly.
Communication with Johanna was excellent. She was always responsive and quick to answer my calls. Johanna took the time to listen to my specific needs, and provided me with various options to help me find the perfect insurance plan. I was thrilled with the policy I ended up with and the competitive pricing options available to me.
I would highly recommend her to anyone seeking an outstanding insurance agent!”
- TB
