Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MB
- LSLaurie S., Blacksburg, VA
“Marek Wint went above and beyond to be sure my payment plan was converted as I wished. I called on another matter three months prior to my renewal and, when he’d resolved that, Marek asked if I had any thing else he could help me with, so I explained about the payment change I wanted to make. He added a “to do” task on his calendar and actually followed up two months later! He made several calls to me – we played phone tag a bit, but he never gave up, and my payment plan is ready to go.
The task was a small one. Even so, Marek provided an example of exceptional customer service with conscientous attention to even the small details, and that’s nothing short of monumental.
Thank you!” - TK
- CB
- JS
- JW
- ZG
- SSSandra S., Blacksburg, VA
“Updating Feb 2024 – I cannot say enough good things about this agency. The advisors are very friendly, helpful and responsive. I have used them for insurance my sons’ apartment rentals for over 5 years. Recently I needed auto insurance for my son. They provided a competitive quote and each time I had a question or request they responded in a positive and prompt manner. Thank you Ricky, Johanna and Merrick”
- CH
- ESElizabeth S., Blacksburg, VA
“We have four vehicles, two homes and our business insured with Northpoint. We are delighted with every aspect of our experience. We receive help from Sheila for commercial and Eleanor for personal and value them both highly. We receive prompt, caring and well informed service every time. Our policies are comprehensive and at competitive pricing. I highly recommend Northpoint Insurance Advisors.”
- DM
- TL
- WJWilliam J., Blacksburg, VA
“Northpoint Insurance Advisors are so personable, friendly & at the same time professional. Sheila, especially has been so helpful to me when I call, she’s quick about responding to my requests for information & when I have questions about any of my policies. Sheila especially is a tremendous asset to Northpoint, & I look forward to many years of helpful, friendly service”
- DHDawn H., Blacksburg, VA
“Going with North Point Insurance has been one of the best decisions that we could have made regarding our business! They worked to get us the best rates possible and provide their professional service with sincere kindness. We are new to business and Sheila couldn’t possibly be any sweeter or more helpful! She takes the time to thoroughly answer our many questions, as if each one is the first.”
- LG