Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Sylvia D., Blacksburg, Virginia“Nigel Heighton has gone above and beyond helping me with my insurance. He’s polite, friendly and very cordial. I recently lost my husband and he helped me get all of my insurance needs straightened out. I give him an A +++!.”
- DEDebbie E., Blacksburg, Virginia
“Worked with Marek Wint to get price quotes on auto and home insurance. He got those back to me quickly and at a savings. Very professional and kind. Thanks Marek for your help!”
Ashley F., Blacksburg, Virginia“We recently filed a claim with Ann Marie O’Reilly and she was wonderful to work with! She answered all of our questions and got everything handled and done so quickly!! Thank you for everything!!!! You are the best.”
- CBC. B., Blacksburg, Virginia
“Very happy with the service provided by Nigel Highton. He explained everything thoroughly and in great detail.”
- JFJennifer F., Blacksburg, Virginia
“My rating is based on my full experience with Northpoint, very pleased and fully satisfied. From the phone call to schedule an appointment to signing the final paperwork, everything was seamless. I waited until the last minute and Nigel Highton answered questions, compared and explained rates from various companies and ultimately found the best policies for me. He was very professional and took the time to listen to my needs and answer my questions. I highly recommend Nigel and Northpoint!”
Freda C., Blacksburg, Virginia“Marek was very polite, professional and prompt providing insurance information.”
Michael T., Blacksburg, Virginia“I’ve been using Northpoint for a while now for my car insurance, and Ann Marie and Tullio have been an absolute delight to work with. Between adding and removing vehicles, and answering any general questions I have, they are FAST, detail oriented and help me get the best rate possible! I’d recommend Ann Marie and Tullio over and over and over again. Best insurance agents!”
- TGTrip G., Blacksburg, Virginia
“Ann Marie O’Reilly was a huge help in getting me insurance information updated. Thank you!!”
Linda M., Blacksburg, Virginia“Ann Marie was very helpful and detailed, answering all of my questions. She did some research on the tougher questions to make sure we were getting the best price and coverage. Thank you for your patience Ann Marie!”
- TLTracey L., Blacksburg, Virginia
“Ann Marie O’Reilly was so helpful and kind during a very difficult time. She made the process as easy as possible!”
Dojyan, Blacksburg, Virginia“Ann Marie was super warm and helpful when I needed help with my insurance questions. I was braced for a long and frustrating call but she made it super simple and easy!”
Matt C., Blacksburg, Virginia- JAJocelyn A., Blacksburg, Virginia
“Johanna Griffith is so knowledgeable! She responds to my requests in a timely manner. Her warmth and kindness, and the fact she remembers all my family members, makes this recent widow feel so supported during a tumultuous time.”
- AFAnita F., Blacksburg, Virginia
“Johanna was very efficient in adding our vehicle.”
Katherine G., Blacksburg, Virginia“I had a paperwork question that needed a timely response, and Marek helped me resolve it easily between a holiday and a weekend. Thanks, Marek!”