Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- MG
- ELEd L., Blacksburg, Virginia
“We were concerned about the level of increase with our auto renewal. Scottie asked Nigel to look into it, and Nigel responded with two suggestions we implemented that reduced the increase to a reasonable level. You wouldn’t get that personal attention from a
1-800 provider!” 
Raddle, Blacksburg, Virginia- DL
- CWCarol W., Blacksburg, Virginia
- ABAdam B., Blacksburg, Virginia
“I recently worked with Johanna Griffith at Northpoint to transfer home and auto insurance policies. Johanna answered all my questions, helped me figure out the best options, and did it all with a smile. She was great to work with and would I highly recommend her to anyone looking for an insurance update.”
- TP
- MM
- LC
- LR
Samantha S., Salem, Virginia“I have been a client of Phipps on and off for 15 years now. I’ve moved several times and have switched insurances more times than I’d like to think of BUT I ALWAYS go back to Sheila. ALWAYS! Not only because they’re local and their rates are outstanding but because Sheila and her staff are AMAZING!! Some of the sweetest and most kind hearted people you could ever hope to meet. I always feel lighter and happier when leaving her office. Not just because I paid my bill and dont have to worry about it but because they care about YOU AND YOUR family. Its not just buisness to them, they truly care about their clients. They go above and beyond to help you find EXACTLY what you need, sometimes even better than what you hoped for and in this day and age thats a rare quality in people. I would HIGHLY recommend Sheila Phipps…they will NOT let you down.”